How to engage MinervaDB for your business ?


We work for several companies, from early stage startups to large corporation and people often ask how to engage MinervaDB for consulting, support and remote DBA services ? We are not an “one size fits all” model corporation, Our highly customized engagement and billing model made us the most compelling web-scale Data Ops. Services provider in building optimal, scalable, highly available, fault tolerant and reliable Database Infrastructure Operations. There are several ways you can engage MinervaDB for business :

 ✔ Where can we download MinervaDB corporate profile ? 

You can download MinervaDB PDF or  SlideShare corporate profile to understand how best we can help you in building Web-Scale Database Infrastructure Operations.

✔ We want to build a web-scale database infrastructure operations in MySQL, MariaDB, MyRocks, PostgreSQL and ClickHouse, Can you guys help us ?

Yes, You are talking to the right team ! We are pioneers in building planet-scale database infrastructure operations in MySQL, MariaDB, PostgreSQL and ClickHouse with core expertise in performance, scalability and database reliability engineering for over 100 customers worldwide. We are available for both on-site and remote consulting on a short notice, We bill only for hours our consultants are engaged, The matrix below explains both on-site and remote consulting plans:

☛ MySQL and MariaDB on-site consulting plan

On-Site MySQL ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $250 / hour
On-Site MariDB ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $250 / hour

☛ MySQL and MariaDB remote consulting plan

Remote MySQL ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $150 / hour
Remote MariaDB ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $150 / hour

☛ PostgreSQL on-site consulting plan

On-Site PostgreSQL ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $250 / hour

☛ PostgreSQL remote consulting plan

Remote PostgreSQL ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $150 / hour

☛ ClickHouse on-site consulting plan

On-Site ClickHouse ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per-DiemUS $350 / hour

☛ ClickHouse remote consulting plan

Remote ClickHouse ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $250 / hour

✔  Why engage MinervaDB for support ?

MinervaDB support is an most cost-effective MySQL support saving upto 90% cost of hiring a full-time Sr. MySQL DBA. Our MySQL support team proactively measure your MySQL performance matrices and troubleshoot before the issue impact the business. Our MySQL support operates  24*7*365 with strict SLA so you can focus completely on growing business and we will manage your data. Even when you have a resident DBA our expert MySQL support team can solve the same issue more proactively and faster, This enables maximum reliability of your database infrastructure operations.

☛ MinervaDB Support Plan for  MySQL, MariaDB AND RocksDB

Enterprise-class MySQL Consultative Support (24*7)Rate
( plus GST / Goods and Services Tax where relevant )
Unlimited MySQL InstancesUS $25,000 / Year
Enterprise-class MariaDB Consultative Support (24*7)Rate
( plus GST / Goods and Services Tax where relevant )

Enterprise-class MariaDB Consultative Support (24*7) Rate
( plus GST / Goods and Services Tax where relevant )
Unlimited MariaDB Instances
US $25,000 / Year

✔ MinervaDB Enterprise-class 24*7 Support for PostgreSQL 

Enterprise-class PostgreSQL Consultative Support (24*7)Rate
( plus GST / Goods and Services Tax where relevant )
Unlimited PostgreSQL InstancesUS $25,000 / Year

✔ MinervaDB Enterprise-class 24*7 Support for ClickHouse 

MinervaDB ClickHouse Enterprise SupportRate
( plus GST / Goods and Services Tax where relevant )
Unlimited ClickHouse InstancesUS $25,000 / Year

Technical support — 30 minute response time (S1)

Support -levels – We have very well defined support infrastructure operations function:

Severity 1– Immediate attention needed, The customer’s business is severely impacted and database infrastructure is unavailable.

Response time (SLA) – 30 minutes.

Severity 2– Customer database infrastructure is available (up and running) but performance / scalability issues are directly impacting business.

Response time (SLA) – 12 hours. 

Severity 3– Low impact situation, Customer business and production infrastructure is functioning normally, but the problem is impacting the development ecosystems, also causing delay in production deployment.

Response time (SLA) – 24 hours.

Severity 4– Low to no impact situation, It is more about knowing the features and capability of components before considering the adoption.

Response time (SLA) – 48 hours. 

 ✔ How do we engage MinervaDB for remote DBA services ?

We deliver 24*7 MySQL Remote DBA services by continuous monitoring and proactive troubleshooting of MySQL database infrastructure operations. Our DBAs operate remotely from multiple locations worldwide guaranteeing 24*7 MySQL DBA availability for your business. Our Sr. DBAs are experienced in architecting and building optimal, scalable and highly available MySQL infrastructure operations so you can focus on growing the business we will manage your database systems. We are not a yet another MySQL DBA outsourcing company rather an extended team of your business accountable for maximum availability of database operations.

☛ MinervaDB Remote DBA Plans

Remote DBA PlanRate
( plus GST / Goods and Services Tax where relevant )
On-Demand Remote DBA
(8 hours Remote DBA per month)
US $1,600 / month
Quarter DBA
(40 hours of remote DBA services per month)
US $6,000 / month
Half DBA
(80 hours of remote DBA services per month)
US $10,000 / month
Full DBA
(160 hours of remote DBA services per month)
US $16,000 / month
The Ultimate DBA
(Remote DBA services for 24*7*365)
US $54,000 / month

✔ MinervaDB flexible consulting / remote DBA services plans

If you are a startup or need only few hours of consulting or remote DBA services every month then our flexible consulting plan will be the most optimal solution for you, You will have access to our seasoned team of consultants on-demand without signing-up for any longterm consulting contracts:

Avg. Hours / MonthQuarterly
( plus GST / Goods and Services Tax where relevant )
Six-Monthly
( plus GST / Goods and Services Tax where relevant )
Annually
( plus GST / Goods and Services Tax where relevant )
4US $2,100.00US $4,200.00US $8,400.00
8US $3,360.00US $6,720.00US $13,440.00
12US $3,780.00US $7,560.00US $15,120.00
16US $4,200.00US $8,400.00US $16,800.00
20US $4,900.00US $9,800.00US $19,600.00
24US $7,000.00US $14,000.00US $24,500.00
28US $9,100.00US $18,200.00US $28,000.00
32US $10,500.00US $21,000.00US $31,500.00
36US $14,000.00US $28,000.00US $42,000.00
40US $17,500.00US $34,500.00US $49,000.00

 ✔ MySQL Data Privacy and Security Consulting Services

We are experts in implementing regulations which require data masking of PII (personally identifiable information), PANs (Primary Account Number) and other confidential data so that only authorised personnel can access the data. We deliver data Masking and De-identification solutions which provides specific functions to mask and de-identify confidential data so your IT organization can comply with privacy regulations, including:

  • GDPR: General Data Protection Directive
  • PCI DSS: Payment Card Industry Data Security Standard
  • HIPAA: Health Insurance Portability and Accountability Act
  • HITECH: Health Information Technology for Economic and Clinical Health Act
  • Data Protection Act: United Kingdom
  • SOX: Sarbanes Oxley
  • FERPA: Family Educational Rights and Privacy Act
  • And many more
MinervaDB Database Infrastructure Operations Security AuditRate
( plus GST / Goods and Services Tax where relevant )
Detailed Database Infrastructure Operations Security Audit and Recommendations for MySQL and MariaDBUS $5,000 / DB Instance

✔ A low cost and instant gratification health check-up for your MySQL and MariaDB infrastructure operations

  • Highly responsive and proactive MySQL and MariaDB performance health check-up, diagnostics and forensics.
  • Detailed report on your MySQL and MariaDB configuration, expensive SQL, index operations, performance, scalability and reliability.
  • Recommendations for building an optimal, scalable, highly available and reliable MySQL and MariaDB infrastructure operations.
  • Per MySQL and MariaDB instance performance audit, detailed report and recommendations.
  • Security Audit – Detailed Database Security Audit Report  which includes the results of the audit and an actionable Compliance and Security Plan for fixing vulnerabilities and ensuring the ongoing security of your data.

** You are paying us only for the MySQL and MariaDB instance we have worked for :

MySQL Health Check-upRate
( plus GST / Goods and Services Tax where relevant )
MySQL infrastructure operations detailed health check-up, diagnostics report and recommendationsUS $7,500 / MySQL instance

✔ Data Recovery Services

We can provide Data Recovery Services for MySQL, MariaDB and Percona Server in the case following scenarios :

  • Accidently dropped databases or tables
  • Corrupted data files
  • Corrupted XtraBackup
  • Corrupted replication
  • Corrupted file system
  • ** If you have data in media, We can recover it for you !
Data Recovery ServicesRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $200/hour

✔  MinervaDB PostgreSQL Consulting, Support and Remote DBA Services

MinervaDB enterprise-class PostgreSQL Consulting, 24*7 Support and Remote DBA Services is committed to building an optimal, scalable, highly reliable and secured  database infrastructure operations for a fraction of cost to hiring a in-house Sr. PostgreSQL DBA, To know more please download MinervaDB PostgreSQL Flyer (PDF)

MinervaDB PostgreSQL Database Infrastructure Operations Security AuditRate
( plus GST / Goods and Services Tax where relevant )
Detailed Database Infrastructure Operations Security Audit and Recommendations for PostgreSQLUS $5,000 / DB Instance
PostgreSQL Health Check-upRate
( plus GST / Goods and Services Tax where relevant )
PostgreSQL infrastructure operations detailed health check-up, diagnostics report and recommendationsUS $7,500 / PostgreSQL instance
On-Site PostgreSQL ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $250 / hour
Remote PostgreSQL ConsultingRate
( plus GST / Goods and Services Tax where relevant )
Per DiemUS $150 / hour
Enterprise-class PostgreSQL Consultative Support (24*7)Rate
( plus GST / Goods and Services Tax where relevant )
Unlimited PostgreSQL InstancesUS $25,000 / Year

✔ Our Technology Focus

Technology FocusTools and Technologies
LinuxUbuntu, Debian, CentOS, Red Hat Linux, Oracle Linux and SUSE Linux.
MySQLMySQL GA, MySQL Enterprise, InnoDB, MySQL Enterprise Backup, MySQL Cluster CGE, MySQL Enterprise Monitor, MySQL Utilities, MySQL Enterprise Audit, MySQL Enterprise Firewall and MySQL Router.
PerconaPercona Server for MySQL, XtraDB, TokuDB, RocksDB, Percona Toolkit, Percona XtraBackup and PMM(Percona Monitoring & Management).
MariaDBMariaDB Server, RocksDB, MariaDB Galera Cluster, MariaDB Backup, MariaDB MaxScale and MariaDB ColumnStore.
PostgreSQLPostgreSQL Performance Benchmarking, Capacity Planning / Sizing, PostgreSQL Performance Optimization, PostgreSQL High Availability / Database Reliability Engineering, PostgreSQL Upgrades / Migration and PostgreSQL Security
Cloud DBA ServicesIaaS and DBaaS including: Oracle Cloud, Google CloudSQL, Amazon Aurora, AWS RDS®, EC2®, Microsoft Azure® and Rackspace® Cloud
Performance Monitoring and Trending PlatformsMySQL Enterprise Monitor, Icinga, Zabbix, Prometheus and Grafana.
High Availability, Scale-Out, Replication and Load BalancerMySQL Group Replication, MySQL Cluster CGE, InnoDB Cluster, Galera Cluster, Percona XtraDB Cluster, MariaDB MaxScale, Continuent Tungsten Replicator, MHA (Master High Availability Manager and tools for MySQL), HAProxy, ProxySQL, MySQL Router and Vitess.
Columnar Database SystemsClickHouse, MariaDB ColumnStore
DevOps. and AutomationVagrant, Docker, Kubernetes, Jenkins, Ganglia, Chef, Puppet, Ansible, Consul, JIRA, Graylog and Grafana.

✔ How to book appointment with MinervaDB ?

To book appointment with MinervaDB – https://minervadb.xyz/book-an-appointment/

☛ Contacts 

Email – contact@minervadb.com

MinervaDB Support* – support@minervadb.com

MinervaDB Support Online Ticketing System* – Report your Support Tickets here

Submit support tickets to MinervaDB Enterprise-Class Support team by email – support@minervadb.zohodesk.com 

* Only for MinervaDB Enterprise Support customers 

Google Hangouts – contact@minervadb.com

Facebook – https://www.facebook.com/WebScaleDBA/

Twitter – https://twitter.com/WebScaleDBA/

 

** Rates, We expect prompt payment from customers to deliver elite-class consulting and support services

  • The default payment term for every invoice from MinervaDB is on or before 30 days, although other terms can be arranged for in our contract. You will pay invoices promptly, or we may choose to not do further business with you. Yes, we do that, as happy and healthy business relationships are important to us.
  • MinervaDB Flexible Consulting plans, Remote DBA packages and Enterprise-Class 24*7 support subscriptions are payable in advance, this so we can make sure we have the resources available to assist you. In return for this commitment, you pay a lower hourly rate.

☛ MinervaDB Inc. Bank Account Details 

For the customers based out of U.S. 

Bank DetailsMinervaDB Inc. Bank Account Details for U.S. Customers
Bank nameEvolve Bank & Trust
Beneficiary NameMinervaDB
Type of AccountChecking
Account Number9800891942
ABA Routing Number084106768
Bank Address6070 Poplar Ave, Suite 200 Memphis, TN 38119

For the international customers ( non U.S. based customers )

Bank DetailsMinervaDB Inc. Bank Account Details for International Customers ( outside U.S.)
Receiving Bank Details
( SWIFT / BIC code )
Remove the trailing XXX if you are asked for an 8-digit code
FRNAUS44XXX
Bank NameFirst National Bankers Bank
Bank Address7813 Office Park Blvd Baton Rouge, LA, 70809 USA
Beneficiary
( IBAN / Account number )
084106768
Beneficiary NameEvolve Bank & Trust
Beneficiary Address6070 Poplar Ave, Suite 200 Memphis, TN 38119
USA
Important!
Include this memo in the field for originator to beneficiary information (OBI) / further credit / special instructions:
For: MinervaDB account 9800891942 at Evolve Bank & Trust


☛ MinervaDB contacts – Sales & General Inquiries

Business FunctionContact
☎ CONTACT GLOBAL SALES (24*7)📞 (844) 588-7287 (USA)
📞 (415) 212-6625 (USA)
📞 (415) 650-4682 (USA)
📞 (778) 644-0767 (Canada)
📞 (778) 770-5251 (Canada)
📞 +44 7 480549332 (UK)
☎ TOLL FREE PHONE (24*7)📞 (844) 588-7287
🚩 MINERVADB FAX+1 (209) 314-2364
📨 MinervaDB Email - General / Sales / Consultingcontact@minervadb.com
📨 MinervaDB Email - Supportsupport@minervadb.com
📨 MinervaDB Email -Remote DBAremotedba@minervadb.com
📨 Shiv Iyer Email - Founder and Principalshiv@minervadb.com
🏠 CORPORATE ADDRESS: CALIFORNIAMinervaDB Inc.,
340 S LEMON AVE #9718
WALNUT 91789 CA, US
🏠 CORPORATE ADDRESS: DELAWAREMinervaDB Inc.,
PO Box 2093 PHILADELPHIA PIKE #3339
CLAYMONT, DE 19703